Srl cricket FAQ —
Your questions, answered here

No. srl cricket allows only one account per person. Attempting to create multiple accounts may result in all accounts being suspended and any deposited funds being forfeited. Please follow this rule to ensure fair gaming for everyone.

Yes, after logging in you can update your personal information from "Profile Settings." However, changing your mobile number or email address will require OTP verification. For security purposes, contact our support team if you need to make changes to sensitive account details.

On the login page, and click the "Forgot Password?" link. A reset code will be sent to your registered mobile number or email. Use that code to set a new password. The whole process takes no more than 2 minutes.

Yes, account verification is required to make withdrawals. Simply upload a clear photo of your National ID or passport. Verification is typically completed within 24 hours. This process is in place to keep your account secure.

Every day Login After logging in, go to the "Bonuses" or "Promotions" section and click the daily check-in bonus button. Logging in consecutively each day increases your bonus amount. Log in seven days in a row to earn a special weekly reward.

Each bonus comes with its own wagering requirements. Typically, welcome bonuses require you to wager 15–20x the bonus amount. Full terms and conditions Terms & Conditions page for full details. It's a good idea to read through the terms before claiming any bonus.

Yes, when someone registers using your referral link or code and makes their first deposit, you'll earn a referral bonus. The more friends you refer, the more bonuses you earn. You can find your referral code in your profile settings.

A percentage of your total weekly losses is returned to you as cashback. VIP members enjoy the highest cashback rates. Cashback is credited to your account automatically every Monday morning and can be withdrawn with no wagering requirements.

Most withdrawal requests are processed within 15 minutes to 2 hours. Bank transfers may take 1–2 business days. Account verification must be completed before your first withdrawal.

The minimum withdrawal is ৳500. Your maximum daily withdrawal limit depends on your account level and verification status. VIP members Enjoy higher withdrawal limits and get priority processing.

If your balance hasn't been updated within 15 minutes of your deposit, email us at [email protected] with the transaction ID or a screenshot of your payment. Our team will look into it and resolve the issue promptly.

Login after Bet section. Browse the list of ongoing or upcoming matches, pick your preferred match, check the odds, and enter your stake. Your bet is placed as soon as you confirm. In-play betting is also available during live matches.

srl cricket uses a server-side game saving system. If you get disconnected, simply log back in and your progress and balance will be right where you left them. A disconnection refund policy applies for live games.

Yes, all games on srl cricket use internationally certified RNG (Random Number Generator) technology. The system is regularly audited by independent third-party organizations. Live Casino games are run in real time with real dealers.

If you notice any unfamiliar activity on your account, change your password immediately and notify us at [email protected]. Our security team will act quickly. If needed, your account can also be temporarily suspended for protection.

Yes, srl cricket is committed to responsible gaming. You can set your own daily/weekly deposit limits, take a temporary break, or self-exclude at any time. To learn more, Responsible Gaming Visit the page.

If you have a complaint, start by reaching out via live chat or email. If it remains unresolved, send a detailed message to [email protected]. We take every complaint seriously and aim to provide a formal response within 48 hours.

Download the srl cricket mobile app directly from our Download Page from the download page. The app is available for both Android and iOS. It lets you log in, play games, and make transactions faster and more conveniently.